Hi, I am Amit

Business Analyst with 5+ years of experience across retail, e-commerce, telecom, and digital platforms in Canada and India.

I specialize in translating business problems into clear, structured, and data-driven solutions by connecting requirements, data, and stakeholders. My focus is on turning ambiguity into actionable requirements that drive practical outcomes.

I work closely with cross-functional teams to define requirements, design workflows, and use data (Excel, SQL, Power BI) to support decision-making and improve process visibility.

I enjoy working in environments where decisions are data-driven, execution-focused, and where solving the right problem matters more than just delivering outputs.

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Me in a nutshell

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👉 Who I Am & What I Do

Who I Am & What I Do

I’m a Business Analyst and Certified Scrum Product Owner (CSPO) & Professional Scrum Master I (PSM I) with experience delivering digital solutions across retail, telecom, e-commerce, and web platforms in Canada and India.

Over the years, I’ve worked on website implementations, mobile applications, e-commerce platforms, and analytics dashboards, partnering with stakeholders at all levels from operational teams to senior leadership to translate business objectives into clear, actionable requirements and successful outcomes.

My work spans the full business analysis lifecycle, including requirements elicitation, process mapping, gap analysis, user story creation, stakeholder workshops, UAT, and solution validation. I enjoy bringing structure to complex problems, facilitating collaboration across teams, and ensuring that business needs are accurately reflected in the final solution.

I’m comfortable working in Agile environments and regularly use tools such as JIRA, Confluence, Visio, Miro, MS Project, Power BI, Excel, SQL, and presentation tools to support analysis, planning, communication, and decision-making.

I’m currently pursuing the Duke University Machine Learning Specialization, expanding my understanding of data and AI-driven technologies and how they can be applied to solve real business challenges.

Core Strengths